Amka Afrika LTD, Is a Tanzania based company in Arusha city, is dedicated not only to unrivaled global experiential education, but is also committed to your privacy. In that spirit, please bear with us as we get a little technical here to comply with all relevant privacy laws, particularly the EU General Data Privacy Regulation, or GDPR.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: Email address, Name, Address, State, Province, ZIP/Postal code, City, Country, Cookies and Usage Data.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. We also use this Personal Data to provide you with advice and service about international internships, volunteer positions, and other forms of experiential education. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use: session cookies (we use these cookies to operate our Service) and preference cookies (we use these cookies to remember your preferences and various settings).
Use of Data
We use the collected data for various purposes:
Retention of Data
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Disclosure Of Data
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Legal Basis for Processing Personal Data under General Data Protection Regulation (GDPR)
Amka Afrika LTD may process your Personal Data because:
You’re Data Protection Rights under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Amka Afrika LTD aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we work with are:
Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 16 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that you’re Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
We understand our responsibilities to treat personal information with respect, and acknowledge it is important to make you aware of how we collect, store, and disclose information you have shared with us. Our aim is to assist you to make an informed decision about sharing personal information with Amka Afrika LTD.
When this policy refers to “International Volunteer HQ”, “Amka Afrika LTD”, “us”, “we” or “our” it refers to Amka Afrika LTD, which is responsible as the Data Controller for the security and management of your personal information.
References to “Independent Local Teams” relate to the independent organizations responsible for hosting volunteers recruited and sourced by Amka Afrika LTD. While we promote best practice data protection measures, we make no representations or warranties in relation to the privacy practices of Independent Local Teams, or any other third-party organization.
Information we collect
Amka Afrika LTD collects personal information about you through a number of sources, depending on the circumstances of your engagement with us. Personal information collected and held by Amka Afrika LTD may include:
Personal data is either supplied by you directly to Amka Afrika LTD or provided to us by someone representing you. Information not collected on our application form is additionally sourced via email and other direct volunteer communications, including social media. We may also collect personal information if you choose to enter a scholarship or other promotion, subscribe to our newsletter, or request a brochure or other document.
Online payments are processed through a secure third-party site, and Amka Afrika LTD does not receive or have access to personal information such as bank or credit card details.
What we do with your information
We collect, hold, use and selectively disclose personal information about you in order to administer the function of selecting you as an eligible volunteer and placing you on one of our programs with an Independent Local Team, providing the most suitable customer service, or promoting volunteer safety. In the performance of our normal business activities we may use your information in the following ways:
In summary, we process your personal information for certain legitimate business purposes, which include:
Whenever we process your data for this purpose we will keep your personal information rights in high regard and take steps to safeguard personal information. You can opt-out of receiving marketing information, or allowing us to process your information for these purposes at any time by using ‘unsubscribe’ links, or contacting us directly.
We process this personal information on a number of legal grounds, including with your consent, for the purposes of providing services to you under an existing or potential contract, to comply with legal obligations imposed on us, to protect your vital interests (for example, in the case of medical emergencies) and / or for our legitimate interests where these are not overridden by your rights.
Who we share your information with
We will only use your personal information within Amka Afrika LTD for the purposes for which it was obtained. We do not provide your personal information to other third-parties without a lawful ground for that disclosure. We will not, under any circumstances, share or sell your personal information with any third party for their own marketing purposes, and you will not receive marketing from any other companies, charities or other organizations as a result of giving your details to us. Where your personal information is transferred to a third party in a non-approved country we ensure that suitable safeguards are put in place to ensure your personal information and rights are protected.
We may share your personal information with:
Internal stakeholders: In order to undertake the processing as set out above, our normal business and to provide you with a high quality of service and support, we may disclose your personal information to our employees, directors, contractors or approved third-party service providers located either in New Zealand or overseas.
Independent Local Teams: These organizations are independent from Amka Afrika LTD and access the personal information of volunteers via our secure database for the purpose of arranging and providing in-country services. We have safeguards in place to ensure that these Independent Local Teams protect your personal information and only use this as authorized by Amka Afrika LTD.
Your emergency contact or insurer: In some circumstances, such as in emergencies or when volunteer safety is a concern, it is appropriate for Amka Afrika LTD to share your personal information with your listed emergency contact or your insurance provider.
Our flights partners: Where a volunteer notifies Amka Afrika LTD that they wish to receive quotations for flights or other travel services, we may share personal information such as your name, email address, travel dates, destination and home city with our flights partners. This information is provided solely for the purpose of providing a quotation that is relevant to your proposed travel.
Your university or school: Where a volunteer applies using a school or university email address, or indicates that they are a student of an educational institution, we may share your name, contact details and the program details with this institution.
We do not allow these external organizations to use your data for their own purposes or disclose it to other third parties without our consent and we will take all reasonable care to ensure that they keep your personal information secure.
We will also comply with legal requests where disclosure is required or permitted by law (for example to government bodies for tax purposes or law enforcement agencies for the prevention and detection of crime).
We respect your right to know details about the information we hold about you, and to correct any inaccuracies in our records. You can view and amend much of the personal information we hold about you by accessing your My Amka Afrika LTD account, however if you require further details you can contact us directly and complete a Data Subject Access Request form. All requests for personal information will be acknowledged and provided within 30 business days.
Should you wish to opt-out of receiving communications from Amka Afrika LTD at any stage you can notify us by using ‘unsubscribe’ links or other opt-out tools provided in email communications or in forms used to apply for volunteer programs or join an Amka Afrika LTD promotion or scholarship. Similarly, you can request that we permanently remove all personal information that we currently hold about you by contacting us. Once we are suitably notified, we will action your request within a reasonable timeframe.
You also have the right to withdraw your consent to our processing of your personal information at any time, the right to request the personal information we hold about you is rectified, that any of our processing is restricted and the right to data portability. You can also choose not to provide us with some of the personal information we request, however this may result in us being unable to provide you with all of our services. Please contact us for further details about any of these rights.
How long we’ll keep your information
We are only permitted to store your personal information for as long as necessary having regard to the purposes for which it was collected or a related or ancillary purpose.
Generally, we keep your information in line with our data retention policy.
Therefore, we may delete your personal information after a reasonable period of time and, if you have not used our services for some time, you may have to re-enter or re-supply your personal information to us. At times, we may need to retain your information for a longer period where we need the information to comply with regulatory or legal requirements or where we may need it for our legitimate purposes. If we don’t need to retain information for this period of time, we may destroy, delete or anonymise it more promptly.
Although we try our best, Amka Afrika LTD does not guarantee that website visitors will have uninterrupted or error-free access to, and use of our website. We also can’t guarantee that any files that are able to be downloaded are error-free and free from viruses or other defects. All website users need to rely on their own judgment in relation to the accuracy, completeness and suitability of all content on the Amka Afrika LTD website.
We use both first-party cookies and third-party cookies on our website. By using our website, you agree to us using both types of cookies in the ways described below.
Third-party cookies, including those provided by Google and Google Analytics are used on certain pages on our website. The information collected by these cookies is used for the purpose of compiling analytical reports that enable Amka Afrika LTD to measure and record the number of visits to various sections of our website, the average time spent on the site and the pages viewed. They do not allow Google to collect any personal information from any users of our website, but they do enable Google to show our advertisements to internet users based on their previous use of our website.
Neither Amka Afrika LTD, nor any third-party, stores any personal information in cookie data. Users who do not want cookie information to be collected or shared with third-parties can disable the cookie feature within their browser.
Email us: email@example.com
Amka Afrika LTD
Sokoine Road then Sombetini Road
P.O Box 1, 4950, Arusha, Tanzania.
We aim to ensure your query is responded to and resolved in a timely and manner.
If you would like to make a complaint or learn more about your rights in relation to your personal information, please contact a the UK Information Commissioner (www.ico.org.uk), the New Zealand Privacy Commissioner (www.privacy.org.nz) or any other supervisory authority.
Last updated: 15th September 2022.